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{"time":1742394456566,"blocks":[{"id":"Ri1eEDVi4h","type":"paragraph","data":{"text":"Managing your MatchGroups just became more efficient! Super Round Robin’s latest enhancements are designed to streamline your workflow, improve accuracy, and save valuable time."}},{"id":"lUuvWqb05T","type":"header","data":{"text":"What’s New?","level":2}},{"id":"A-d_QvnaiB","type":"paragraph","data":{"text":"Our latest update brings powerful features to help teams automate assignments, optimize routing, and ga
What's new
Super Round Robin Introduces Powerful New Features to Simplify MatchGroup Management
Managing your MatchGroups just became more efficient! Super Round Robin’s latest enhancements are designed to streamline your workflow, improve accuracy, and save valuable time.
What’s New?
Our latest update brings powerful features to help teams automate assignments, optimize routing, and gain deeper performance insights. Here’s what you can expect:
Dynamic Assignees
Now, you can add users to MatchGroups in bulk based on roles, divisions, or even Chatter Groups—eliminating manual updates and ensuring seamless team management.
Distance-Based Routing
Leverage our new Distance mode to automatically route records to the closest available representative, ensuring precise location-based assignments.
Enhanced Cloning
Save time by effortlessly cloning MatchGroups along with their related records—no need to start from scratch.
Performance Dashboards & Actionable Insights
Stay on top of team performance, SLA compliance, and key metrics with a fully customizable Salesforce Analytics dashboard.
These updates are designed to enhance efficiency and provide more control over your MatchGroups.
We’d love to hear your thoughts! Let us know what you think about these updates in the comment section below.